Who we are
My Celiac Compass is a family-run educational website located at myceliaccompass.com. We share practical information, carefully researched guidance, and personal family experiences related to living with celiac disease.
Questions about this Privacy Policy may be sent to contact@myceliaccompass.com
We may collect information that you choose to provide when you:
- Submit our contact form
- Send us an email
- Communicate with us in another way
- Subscribe to an email list or download a resource, if those features are added in the future
This information may include your name, email address, and the contents of your message.
Please do not submit private medical records, insurance information, Social Security numbers, financial information, or other highly sensitive personal information through our contact form.
When you visit My Celiac Compass, our website, hosting provider, security tools, and related services may automatically process limited technical information, such as:
- Internet Protocol address
- Browser and device type
- Date and time of a visit
- Pages viewed
- Referring website
- Security and error information
- Cookie or similar technical information needed for website operation
This information may be used to operate, maintain, troubleshoot, and protect the website.
Contact Forms and Email
Our contact form collects the name, email address, and message entered by the visitor. Submissions are sent to our business email address so that we can read and respond to them.
We currently use WPForms Lite and have not enabled WPForms Lite Connect entry backups. We may retain email correspondence for as long as reasonably necessary to respond, maintain appropriate business records, resolve concerns, or meet legal obligations.
WPForms states that ordinary WPForms Lite submissions are not stored as entries in the WordPress database unless an entry-backup or applicable storage feature is used.
How We Use Information
We may use collected information to:
- Respond to questions and messages
- Provide requested information or resources
- Operate and improve the website
- Understand and correct technical problems
- Prevent spam, fraud, misuse, and security threats
- Maintain appropriate records
- Comply with legal requirements
We do not sell or rent personal information.
Cookies
My Celiac Compass may use cookies or similar technologies that are necessary for website operation, security, preferences, and basic functionality.
We are not currently using advertising or advanced visitor-tracking systems. If we later add analytics, advertising, affiliate tracking, email marketing, an online store, or other services that use additional cookies, this Privacy Policy will be updated and additional consent tools may be added when appropriate.
Service Providers
We may use third-party companies to provide services necessary to operate My Celiac Compass. These may include:
- SiteGround for website hosting, security, and business email
- WordPress for website publishing and management
- WPForms for contact forms
These providers may process limited information as necessary to perform their services and have their own privacy and data-handling policies.
When Information May Be Shared
We may share information:
- With service providers helping us operate the website
- When required by law, court order, or valid legal process
- When reasonably necessary to protect our rights, visitors, website, or others
- In connection with a future sale, transfer, or reorganization of the business
We do not share personal information with unrelated companies for their independent marketing purposes.
External Links
My Celiac Compass may link to websites, products, manufacturers, restaurants, social-media platforms, or other third-party resources. We do not control those websites and are not responsible for their privacy practices. Visitors should review the privacy policy of any third-party service they use.
Data Retention
We retain personal information only as long as reasonably necessary for the purpose for which it was collected, including responding to messages, maintaining business records, resolving disputes, protecting the website, and complying with applicable obligations.
Information Security
We use reasonable administrative and technical measures to protect the website and the information we receive. However, no website, email system, or internet transmission can be guaranteed to be completely secure.
Children’s Privacy
My Celiac Compass provides information for parents, caregivers, and families and is not intended to collect personal information directly from children under 13.
We do not knowingly collect personal information from children under 13. A parent or guardian who believes that a child has submitted personal information may contact us at contact@myceliaccompass.com so we can review and delete it when appropriate.
COPPA applies to websites directed to children under 13 that collect personal information, as well as general-audience sites that knowingly collect it from a child under 13.
Your Choices and Rights
You may contact us to request that we review, correct, or delete personal information you previously submitted directly to us. Certain privacy rights may vary depending on where you live.
We may need to retain limited information when required for legitimate business, security, recordkeeping, or legal purposes.
Changes to This Policy
We may update this Privacy Policy when our website, services, technology, or legal responsibilities change. The date at the top of this page will show when it was most recently updated.
Contact Us
Questions or requests concerning this Privacy Policy may be sent to:
My Celiac Compass
Email: contact@myceliaccompass.com
Website: myceliaccompass.com